Restaurant Rick Podcast
A career as a McDonald’s multi-market franchisee and fine dining owner brings unique problem-solving techniques and lessons learned from the ground up. Hiring, training and retention concepts for outstanding staff and customer loyalty. Stronger operational improvements, delivering consistent sales increases and excellent cash flow.
Restaurant Rick Podcast
S1E21 — Domino’s Risky Bet (Chapter One)
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Restaurant Rick
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Season 1
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Episode 21
A proud 50-year-old business had grown into the world’s leading pizza delivery chain but was now watching its stock hit an all-time low of $3 a share. Customers didn’t like the taste of the sauce or the texture of the crust. Domino’s saw the urgency to improve their food quality and reputation. They made two radical decisions.